Lead Times for Standard and Non-Standard Products
- Standard products are those products that are carried in stock by AEL based on historic sales out of any individual AEL distribution site. Please contact your local AEL representative to enquire what is, or could be made available.
- Non-standard products are either made-to-order or are not standard sales out of a particular AEL distribution site. No stocks are held. Made-to-order products are defined in the product range as those products that AEL would manufacture on receipt of a confirmed order. This category of products is subject to a longer lead-time, but arrangements can be made to carry the product as a stock item at any AEL distribution site as long as there is a written guarantee that the product will have constant sales of reasonable volume. Please contact your local AEL representative for arrangements. Made-to-order products are identified on each of the product pages of the catalogue.
The lead-times are as follows:
- Standard products for shafthead deliveries 36 hours (The lead-time for shafthead deliveries does not include weekends or public holidays)
- Made-to-order and Export products lead times are as per schedule below. Note this is the total lead time from order placement to delivery to AEL subsidiaries or in some circumstances the direct customers. Please contact your local AEL representative to enquire the additional lead time to customer site delivery.
AEL will endeavour to negotiate in good faith to meet customer's requirements, but always reserves the right to evoke the lead-time requirements as stated above.